AngelBiss has a complete system with professional service.
Pre-sales service, we provide supports like:
*Inquiry and consulting support.
AngelBiss employees will support any questions from your special request about products, and then recommend the right one for you.
* Sample testing support.
AngelBiss also provide sample test before bulk order if you need.
* View our Factory
AngelBiss warmly welcome to be visited.
Guarantee
With the following Guarantee:
- Different products will come with 1 to 3 years full warranty.
- Spare parts:
-Spare parts would send according to buyer’s parts orders.
-AngelBiss will supply buyers with spare parts (including main board, compressor and sieve bed) for the said full warranty in each shipment at 2% of the total ordered quantity. Start with second year will reply on the parts replacement rate.
-Additional parts that would be out of stock in buyer (due to repairing products within the warranty period) and would be needed for repairing more products would be send to buyer by AngelBiss on AngelBiss’s expense through naval shipment which should be arranged at buyer’s latest shipped order if there is one already, if needed parts however there yet to be ordered another order the part would be send to buyer throughout a naval shipping within 14 days on buyer’s expense.
-Disposable items (like air filter, mask, nebulizer kits, cannula) are not covered within warranty period. Additional disposable items would be sent to buyer by AngelBiss on buyer expense.
Additional Subjects:
1) AngelBiss provides technical skill trainings by video online, email, phone, in order to make buyer staff have a good knowledge to understand the products and give good services to customers. The subject can only be provided after a bulk quantity cargos arrive at buyer’s warehouse.
2) The change parts after replacement at buyer’s location should be sent to Angelbiss when requested under Angelbiss’s expense.
3) Any unreasonable or humanmade damaged parts are not covered under Angelbiss’s warranty
4) Some parts such as coarse filter, HEPA filters, or those equipped filters., etc. must be replaced regularly as per user manual instructions. Or the goods won’t cover our warranty.
For other contents not mentioned, please refer to the product manual. If there is no manual or it is not mentioned in the manual, all interpretation rights belong to ANGELBISS